Shires Housing

Paying Rent

Shires Housing has recently migrated our payment system to Zego, an online platform that gives residents the option of paying online, with a mobile app, or in person at a retail location. 

If you are a current Shires resident who has paid rent via RentTrack previously, you can log in to Zego with your existing credentials (whatever you have previously used to sign in and pay rent before). From there, simply make a payment using ZegoPay.

**Some tenant accounts were not successfully transferred due to technical issues, meaning that payment settings, including any autopayments scheduled, were not transferred over**

If you are not able to log in using your existing credentials, follow the instructions below. If you cannot locate your address in the Zego system, try using your property’s name, e.g. Monument View or Arlington Village Center. We apologize for the inconvenience.

  1.  Go to payments.gozego.com/login/resident
  2. Click the “Forgot Your Password” option, and provide the email address you use to login to RentTrack, your previous portal
  3. Reset your password
  4. Log in and add payment information and, if desired, set up autopay

You can find solutions to common issues caused by the migration from RentTrack here. If you are still experiencing issues with your login or password, please contact Zego Resident Support directly at 866-729-5327 Option 1.

If you are new to paying rent online with Shires Housing, you can find instructions on how to create a Zego account and submit payments here.

If you don’t wish to use online payment, simply write a check out to Shires Housing and mail it to us at P.O. Box 1247, Bennington, VT 05201 or slip it into the black drop box at either our Bennington office (307 North Street) or Applegate office (250 Applegate Drive, unit 89, Bennington). Please make sure that your name and address are clearly indicated on all checks.

And if you are having troubles paying rent, please give us a call. We will work with you to establish a payment plan that fits your financial situation and connect you with resources, if available.